Privacy policy

Last updated: August 2025

Crossfire Hurricane LLC (“Crossfire Hurricane,” “we,” “us,” or “our”) operates this website, online store, and related digital services (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit, interact with, or make a purchase through the Services.

The Services are hosted and supported by Shopify Inc., which provides ecommerce infrastructure, payment processing integrations, analytics, and related functionality.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope and Data Controller
For the purposes of applicable data protection laws, Crossfire Hurricane LLC is the data controller responsible for the collection and use of your personal information in connection with the Services.

This Privacy Policy applies globally, subject to additional rights that may apply depending on your country, state, or region of residence.

2. Personal Information We Collect
We may collect the following categories of personal information:

Contact and Identity Information
- Name
- Billing and shipping address
- Email address
- Telephone number
- Date of birth or age verification information where required

Transaction and Order Information
- Products viewed, added to cart, or purchased
- Order history and fulfillment details
- Returns, exchanges, and customer service interactions

Payment Information
Payment card details and financial transaction information are processed securely through third-party payment processors and are not stored in full on our systems.

Device and Technical Information
- IP address
- Browser type
- Device identifiers
- Network and usage data
- Cookies and similar tracking technologies

Marketing and Preference Data
- Subscription preferences
- Engagement with marketing communications
- Product interest signals

Regulatory and Compliance Data
Where required, we may collect information to verify eligibility to purchase alcoholic beverages, including age verification data, delivery confirmation data, and jurisdictional compliance information.

3. Sources of Personal Information
We collect personal information:
- Directly from you
- Automatically through your interaction with the Services
- From service providers and platform partners
- From logistics, compliance, fraud prevention, and payment partners
- From marketing or analytics partners where permitted by law

4. How We Use Personal Information
Order Fulfillment and Customer Experience
To process payments, fulfill orders, coordinate shipping, provide customer support, and improve the performance and usability of the Services.

Regulatory Compliance and Alcohol Distribution Controls
To verify legal purchasing eligibility, comply with alcohol shipping and distribution laws, prevent unlawful resale, and maintain required business records.

Marketing and Advertising
To send promotional communications, provide personalized product recommendations, and deliver targeted advertising where permitted by applicable law.

Fraud Prevention and Security
To detect unauthorized transactions, protect the integrity of the Services, and safeguard our customers, business operations, and public safety.

Legal and Operational Obligations
To comply with tax, accounting, customs, and regulatory requirements, and to respond to lawful requests from authorities.

5. Lawful Basis for Processing (EEA / UK Users)
Where required by applicable law, we rely on the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Consent (for certain marketing or tracking activities)

You may withdraw consent at any time where consent is the legal basis.

6. How We Share Personal Information
We may share personal information with:
- Ecommerce platform providers (including Shopify)
- Payment processors
- Logistics and fulfillment providers
- Age verification and compliance vendors
- Marketing and analytics partners
- Professional advisors and regulators
- Entities involved in a corporate transaction

We do not sell personal information in exchange for monetary compensation.

7. International Data Transfers
Personal information may be transferred to and processed in countries outside your country of residence, including the United States and Canada.

Where required, we implement appropriate safeguards such as:
- Standard Contractual Clauses
- Contractual data protection commitments
- Secure cloud hosting protocols

8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable website functionality
- Measure performance and analytics
- Deliver relevant advertising
- Remember user preferences

You may control cookie preferences through your browser settings or consent tools where required by law.

9. Data Retention
We retain personal information:
- As long as necessary to fulfill transactions and provide Services
- For legally required recordkeeping periods (including alcohol compliance and tax obligations)
- Until marketing opt-out or deletion requests are processed

Retention periods vary based on regulatory and operational requirements.

10. Your Privacy Rights
Depending on your location, you may have rights to:
- Access personal information
- Request correction
- Request deletion
- Object to processing
- Restrict processing
- Data portability
- Opt out of targeted advertising

Requests may be submitted using the contact details below. We may verify identity before fulfilling requests.

11. Age Restrictions
The Services are intended only for individuals of legal drinking age in their jurisdiction. We may implement age-screening and delivery verification procedures.

12. Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can guarantee absolute security.

13. Changes to This Policy
We may update this Privacy Policy periodically to reflect legal, operational, or technological changes. Updates will be posted with a revised effective date.

14. Contact
For privacy inquiries or rights requests:

Crossfire Hurricane LLC
privacy@crossfirehurricane.com
Tampa, Florida, USA